Yes—just a simple one. As an independent contractor, we use a straightforward agreement to make sure expectations are clear and aligned from the start. This includes a brief Statement of Work (SOW) that outlines the services we’ll provide, the associated costs, and an estimated timeline, unless we’re working together in an ongoing partnership.

Payment terms are clearly outlined in the agreement and Statement of Work before work begins. We do not require a deposit as long as payment is made within 30 days of invoicing. For larger projects or ongoing partnerships, we may agree on milestone-based billing or a monthly retainer—always discussed and aligned upfront to keep things simple and transparent.

That’s completely fine. We’re always happy to talk through a question, whether that’s a quick conversation or a short call, to help you gain clarity and confidence. If a discussion uncovers something that requires follow-up action or formal support, we’ll be transparent about that and walk you through any next steps grounded in best practices, legal considerations, and ethical guidance.

Yes. Your trust matters to us, and protecting your privacy is a core part of how we work. We handle all conversations and personal information with care, following ethical standards and best practices, and we never share client information with third parties or affiliates for marketing or promotional purposes.